LAST UPDATED: 10 July, 2014
What Information We collect
Information you provide.
When you create an account, we ask for registration information including your full name, email address, password and payment method details.
For purposes of this privacy policies, if you use Tutto Massimo to post jobs, you are a "Restaurant." If you use Tutto Massimo to apply for jobs, you are a "Server."
To enable our Services, we also ask for limited demographic information, including your first name, gender, resume, job experience, country and zip code. Providing some of this information, including resume and job experience, is optional. We also allow you to upload a photo of yourself and select your level of trainingPlease note that this photo will be seen by users of the site and the companies in which you have submitted your application. You may remove your photo at any time by accessing the settings page.
Data we collect. In addition to the information you provide to us, when you use Tutto Massimo, we may also automatically collect and store information about the computer, mobile device, or other devices you use to access Tutto Massimo and about how you use Tutto Massimo. For example, we collect and store data about the courses and quizzes you take and your performance on those quizzes. We may also collect and store information such as your browser type, IP address, language, operating system, unique device identifier, the date and time of your visit, and the pages you view.
How We Use Your Information at Tutto Massimo
We use the information we collect to operate and provide you with Tutto Massimo. This includes, but is not limited to:
Authenticating your login and processing your payments;
Creating your account, allowing you to add candidates and other users, to operate, maintain, and provide to you the features and functionality of the Service and manage who is able to access the Service, view resumes, view posted jobs, view archived jobs, create a new job, view the public profile to determine who may be the right fit as a candidate for the positions you have open, and contact you in response to your inquiries;
Personalizing your Tutto Massimo experience and customizing your training program;
Allowing you to monitor your performance and progress in Tutto Massimo, by presenting the results of your quizzes, completion of the courses, and eligibility for a Tutto Massimo course completion certification (you understand that such certification is for marketing purposes only and does not satisfy any Federal, State or local certification regulations);
Customizing and delivering information about our products and services by email;
Allowing you to invite friends to register for the Service;
Providing customer service and sending confirmations about your account; and
Protecting our intellectual property or other rights.
We reserve the right to email you to confirm transactions or to address account issues (such as when you make a purchase, or you request a reset password) or send notices relating to the website’s functionality.
No Disclosure to Third Parties for Their Own Marketing Purposes
We believe in protecting your privacy, and therefore do not provide your personal information to third parties for their marketing or promotional purposes.
When We Share Your Personal Information with Third Parties
We may share your personal information in the following ways:
Service providers and agents.
We may share your information with our corporate affiliates, such as entities under common ownership or control.
Compliance with law and law enforcement requests, and protection of our rights.
We may disclose your information when we have a good faith belief we are required to do so by law, or in response to a subpoena, court order, or other legal mechanism. We may also disclose your information when we have a good faith belief that disclosure may prevent fraud and abuse of Tutto Massimo or its users or protect our property rights.
We may disclose your information when we believe we have your consent to do so, such as when you contact customer service and ask us about your account, or when we have the consent of someone we believe is authorized to consent on behalf of you, such as the individual associated with the payment method for your account. If you have expressly agreed to participate in a research study with us or with a third party that incorporates your personal information collected by Tutto Massimo, we also may disclose your information for the purpose of facilitating the research to which you have consented.
Accessing, Reviewing, and Deleting Your Information
You can access, review and correct the registration and demographic information we have collected about you by logging into your account and navigating to the Account page. Additionally, Servers can use their ID numbers to view their public profiles and manage their public profile privacy settings (the latter applicable only with an active paid membership). You may also access or delete the information all of the information we have collected about you by contacting us at the contact information listed below. While we will make reasonable efforts to accommodate your requests, if allowed by applicable laws, we reserve the right to impose certain requirements and restrictions on such requests, such as limiting our production of information to certain formats.
Security of Personal Information
We have implemented and maintain reasonable security practices to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information. For example, we use one or more of SSL encryption, firewalls, and anti-virus software. However, no method of transmission or storage is completely secure, and we therefore cannot guarantee absolute security.
We post customer testimonials on our Web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Also, Restaurants have the ability to add Servers to their dashboard, and send automatic email notifications to said Servers inviting them to the course. If the course invitation is accepted, then the restaurant will have access to the Server’s course progress information. Additionally, Restaurants on the master dashboard have the ability to add more locations (hereinafter referred to as the “Sub-Locations”) and have access to Server statuses in all Sub-Locations (whereas each Sub-Location has access only to Servers associated with that Sub-Location).
Links to Other Web Sites
Use of Services by Minors
The Services are not directed to individuals under the age of 18 and we request that these individuals do not provide Personal Information through the Services.
The Services are controlled and operated by us from the United States, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Services or otherwise to us.
In this first lesson we will discuss how to become a valuable restaurant employee by understanding the roles of the other staff members and what they expect from us while we are working.
Discover how a great attitude at work will have a positive impact on your customer satisfaction levels and ultimately increase your earning potential to make more money from tips. Also, learn why it is important to gain customer trust and how to achieve it.
See how you can boost your sales and tips by learning the four types of KNOWLEDGE you need to possess to give you the professional edge that separates great waiters from ordinary ones.
In this lesson Maitre D’ TUTTO MASSIMO will share the secrets in how to maximize your earning potential by improving the perception of you as a professional using different types of communication techniques.
Increase your level in customer service and learn how to make a positive lasting impression by learning what your customers really expect from you and what motivate them to leave great tips.
Show the management and your co-workers your professionalism and determination by arriving to work with these essential tools.
Learn how a positive mindset can help you stay focused on delivering excellent service and improve your ability to make more money from tips.
Discover the foundation of ITALIAN STYLE TABLE SERVICE that will enable you to deliver superior customer service and enhance your earning potential.
Learn the skills you need to be considered a WINE CONSULTANT by your customers enabling you to make great recommendations and suggestions meant to better their dining experience.
Learn the skills you need to be considered a MENU ADVISOR by your customers enabling you to make great recommendations and suggestions meant to better their dining experience.
Find out all you need to know about taking an order correctly, avoiding order mistakes and re-enforcing customer decisions
Discover what sets apart Tutto Massimo waiters from the rest. From delivering the appetizers through clearing the main course, learn how to use Italian style table service to impress your customers in ways they will never forget.
Learn how to successfully raise your check average by promoting desserts, coffee beverages etc, while re-enforcing the perception of you as a great food server.
Delivering the check can be tricky at times. Learn now to handle different payment scenarios and challenging situations, Italian style.
To get started let's talk about wine and how it is made:
Make a great impression of you by sounding like an expert. Learn how to describe wine using the appropriate terminology.
Become familiar with the world grapes that produce the most popular and more request wines by the customers.
Learn how Italian wines are classified under laws of denomination and their meaning. Also in this lesson the most common words and expression written on the bottle and a general guideline about wine and food pairing.
This lesson will help you to become more familiar with some of the most renowned Italian white wine. The region where they are produced, the grapes used, and how to professionally describe them to your customers.
Learn the soft drinks, aperitifs, and wine cocktails that your customer are more inclined to order in your Italia restaurant.
This lesson will help you to become more familiar with some of the most renowned Italian red wine. The region where they are produced, the grapes used, and how to professionally describe them to your customers.
Learn the most popular Italian dessert wine, where they are produced, and how to describe them to your customers. Also, what a fortified wine is and which ones are the most requested in an Italian restaurant.
Learn what Amaro is and the most popular ones, which are served in an Italian restaurant. Also in this lesson find a list of the most popular Italian liquor and spirits, and the different coffee drinks offered in an Italian restaurant.
Sound professionally prepared by learning the common terms of food preservation and process as well as a general guideline in how to handle customer preferences and allergies.
Become familiar with Italian cooking terminologies. This lesson will help you to answer your customer questions in how a dish is cooked.
Learn the most popular herbs and spices used in Italian cuisine.
Discover the most used mushrooms and truffles by Italian chefs, as well their definition, their varieties, and culinary use.
Become familiar with the most popular Lettuce, vegetables, beans, and legumes used in Italian restaurants. Also in this lesson learn the different varieties of vinegars and olive oils.
Create a great impression of you by learning the definition and varieties of the Breads, pizzas, pastas, gnocchi’s, polenta, grains, and rice’s used in Italian restaurants.
Amaze your customers with the superior knowledge about the fish served in your restaurant. Here you will find a comprehensive list of the fish and how to explain them to the customers.
Be able to answer difficult questions about shellfish mollusk, and crustacean from your customers.
In this lesson we will focus on different type of meats and their cuts offered in Italian restaurants. You will also learn the most popular dishes, which are prepared with these meats.
Learn the most popular poultry and game prepared in an Italian restaurant. Also their definition and some of their culinary uses.
Become familiar with the most popular Italian cured meats offered in Italian restaurants, their ingredients, how they are made, and their place of origin.
Amaze your boss and your customers by learning the most popular Italian cheeses served in an Italian restaurant.
Set yourself apart by learning the most popular Italian desserts enabling you to make great recommendations to your customers.
Here you will find a map of Italy and their region for you to learn where your food originates from in Italy, as well to maintain a conversation with a customer who has recently visited Italy.
As well as: