Customer Focused
Food Server Training

FAQ WAITERS

I’m only working a few shifts in an Italian restaurant, why should I take this training?

Regardless of how many shifts you work, you have the responsibility to deliver the best service to your customers. Additionally, after completing this course, we believe you will find it much easier to find more shifts in other Italian restaurants.

Why is it my responsibility to pay for my course instead of the owner paying for me?

While we encourage all restaurant owners to pay for their waiter training, we also believe that ultimately we are all responsible for our own education. Don’t forget, you will be getting the benefits of knowing how to deliver better customer service, which will increase your ability to make more money from tips.

What is the best way for me to get a job from the Recruitment Center?

It is recommended that you become certified as an Italian Style Table Service Specialist.

After the Tutto Massimo refreshment course is over, what should I do to keep my memory fresh?

Your membership gives you free access to Tutto Massimo content for a full year. We suggest that you repeat the course at least once every six months because practice makes perfect.

Do the Tutto Massimo courses replace my restaurant’s in-house training?

No. Your in-house training provides you with specific information about your restaurant that we do not have.

I’m working in a very casual Italian restaurant. Will this course work for me?

Yes. Absolutely.

I’ve never worked in a restaurant before and it is hard for me to find a job. What is the best way to get my foot in the door?

If you would like to work in an Italian restaurant, we recommend that you get certified in Italian Style Table Service and become a specialist. This will show potential employers that you are a serious candidate.

What are the benefits in taking this training?

Tutto Massimo training will not only help your ability to make more tips, but it will also help you stand out in a competitive job market where restaurant owners are always looking for more professional, more specialized, more knowledgeable waiters.

I’m working in a restaurant that doesn’t serve alcohol, should I invest in taking Level Three, Tutto Knowledge/The Glossary?

Yes. Absolutely! Level Three, Tutto Knowledge not only teaches about wine and alcoholic beverages, but also about Italian food, ingredients, geography and so much more. 

Is there any other way to pay for Tutto Massimo courses other than via an online transaction?

No.

What are the benefits of becoming a Tutto Massimo Waiter?

Being a Tutto Massimo Waiter opens up a lot of opportunities. Learn more about these benefits at TUTTO BENEFITS.

What are the benefits of becoming a Tutto Massimo Specialist?

Being a Tutto Massimo Specialist opens up a lot of opportunities. Learn more about these benefits at TUTTO MASSIMO SPECIALISTS.

Is Tutto Massimo training available in other languages?

Presently, the course is available in English. We are considering other languages in the future.